Comfort in Every Click.

Privacy Policy

We value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website.

1. Data We Collect

When you use our website, we may collect personal details including your name, contact information, billing/shipping address, and payment-related data. Additionally, we may gather technical information such as IP address, browser type, and interaction behavior for analytics and security purposes.

2. Purpose of Data Collection

Your information is collected to facilitate transactions, deliver products and services, provide customer assistance, enhance website functionality, and send important notifications or relevant offers.

3. Cookies and Similar Technologies

Our website uses cookies to improve browsing experience, remember preferences, and analyze website performance. You may control or disable cookies through your browser settings if you prefer.

4. Sharing of Information

We do not trade or sell your personal data. Information may only be shared with reliable partners such as payment gateways, logistics providers, or legal authorities when required to complete services or comply with regulations.

5. Protection of Information

We implement industry-standard security practices designed to prevent unauthorized access, misuse, alteration, or disclosure of your personal information.

6. Information Retention

Your data is retained only for as long as necessary to fulfill operational, legal, or compliance obligations.

7. User Rights and Choices

You have the right to request access to, correction of, or deletion of your personal data. You may also opt out of promotional communications at any time.

8. External Website Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or content, and we encourage you to review their terms separately.

9. Minor Protection

Our services are intended for users above the age of 18. We do not knowingly collect information from minors.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Updated versions will be posted on this page with the effective date.

11. Contact and Support

If you have questions or concerns regarding this Privacy Policy, please contact our customer support team.

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Terms

Welcome to our website. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or making a purchase on this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, introduce malicious code, or engage in activities that may harm the website or other users.

3. Product Information

We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.

4. Pricing & Payments

All prices are displayed in applicable currency and are subject to change without prior notice. Payments must be completed using approved payment methods. We reserve the right to refuse or cancel any order at our discretion.

5. Shipping & Delivery

Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are subject to our Return Policy. Products must be returned in original condition within the specified return window. Certain items may be non-refundable.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

8. Intellectual Property

All website content including text, graphics, logos, and images are protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your information.

11. Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of those changes.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team.

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Refunds

Your satisfaction matters to us. If a purchase does not meet your expectations, you may be eligible for a return or refund under the conditions outlined below.

1. Eligibility for Returns

Products may be returned within the applicable return window starting from the delivery date. Items must be unused, undamaged, and accompanied by original packaging and accessories.

2. Items Not Eligible for Return

For hygiene and safety reasons, certain categories such as personal care goods, perishable items, and customized products may not qualify for returns unless they arrive defective or incorrect.

3. Incorrect, Damaged, or Faulty Items

If you receive an item that is damaged, defective, or different from what was ordered, a return or replacement request should be initiated within a reasonable timeframe after delivery.

4. Refund Handling

Refunds are processed after the returned product is received and evaluated. Once approved, the refund will be issued through the original payment method, subject to standard processing timelines.

5. Return Shipping Terms

Return shipping costs may be the responsibility of the customer unless the return results from an error, defect, or damage attributable to the order fulfillment process.

6. Cancellations

Orders may be canceled prior to dispatch. After shipment, cancellations may not be possible, and the return procedure will apply instead.

7. Delayed Refunds

If a refund appears delayed, processing times of financial institutions or payment providers should be considered before raising a follow-up request.

8. Assistance & Support

For guidance regarding returns, replacements, or refunds, please refer to the designated support channels available on the website.

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